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Remove users from a user group

How to remove users from a user group, and what they immediately lose access to.

Users can only be removed from Groups by System Administrators or those users with additional permissions to Manage Users. Once users are removed, they immediately lose access to any Apps, Workspaces or content shared with that group.


  • Go to the Settings on the top right of the menu.

  • Select Groups from the Settings menu. You will see all current Groups in the system.

  • Click the name of the Group from which you need to remove the user(s). This will open up a panel where you can see all the users currently in the group.

The Settings on the top right of the menu. Select Groups from the Settings menu. You will see all current


  • Use the Search to find the user(s) in question.

Use the Search to find the user(s) in question


  • When you find the user, go the right hand side of their entry and hover. You will see a Remove button appear. Click on Remove.

When you find the user, go the right hand side of their entry and hover. You will see a Remove button appear.


  • You will be asked to Confirm the removal in the next pop-up. The user will now immediately lose access to anything shared through that group.

You will be asked to Confirm the removal in the next pop-up. The user will now immediately lose access to

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