⚠️ Legacy article (FleetOps v1/v2). This documentation describes the older FleetOps interface. If you are using the current FleetOps interface, view the up-to-date version of this article instead.
FleetOps offers two payment methods, both powered by Stripe: Credit Card, or ACH via Stripe Financial Connections. You’re billed monthly and payment is processed automatically — FleetOps never stores or has access to your payment details.
Add a payment method to your account
As part of onboarding, your billing admin will receive an invitation to FleetOps.
For more instruction on signing up for the first time, click this link
After signing up, you will be brought to the onboarding wizard to help set up your account. Proceed to add a payment method by clicking on the arrow next to it
Enter the email address to which you invoices should be sent and click 'Save'
Note, only one email address can be added from the UI, to add another please email support or your FleetOps contact
Select your preferred payment method
Depending on your choice you can find further below for both ACH and credit card.
Adding a Credit Card
Select the 'Credit Card' option
Fill out the secure Stripe form with your updated credit card details and click 'Save card' at the bottom of the form
You will be brought back to the onboarding wizard and see a green tick against billing which confirms that the payment method was added successfully
Adding ACH
Select the ACH option
After selecting ACH as your payment method, click continue on the screen that takes you to Stripe Financial Connections
Note that your bank details are never shared or made accessible to FleetOps
Select your bank from the list
Once you’ve selected your bank, you will be redirected to your normal online bank log in process.
Log in to your online bank account through Stripe Financial Connections
If your bank provides sub accounts you can choose one here.
You will receive a Success message from Stripe once the process is complete. Click 'Continue' to proceed.
You will be brought back to the onboarding wizard and see a green tick against billing which confirms that the payment method was added successfully
