Skip to main content

[Legacy] Managing additional database connections

⚠️ Legacy article (FleetOps v1/v2). This documentation describes the older FleetOps interface. If you are using the current FleetOps interface, the latest documentation lives in the other collections of this help center.


NB: To complete this will require SQL server access for your internal database. Your internal IT team will need to be involved and if needed, be added as a FleetOps user access to the Connectors panel.
​

Once you have already installed the Microsoft IR service to manage your initial database connection, you can use the same service to manage any additional database connections.
​


​

To complete this install you will need to:
​

  • Create a read-only (SELECT permission needed) database user that is restricted to the database that you are connecting to. You can do this through SQL Management Studio or by running a SQL command.
    ​

    1. Using SQL Management Studio:
      ​

      1. Assign the 'db_datareader' role.
        ​

      2. We would prefer that the "SQL Server Login Password Expiration" option is not enabled (this may be enabled by default when creating a user). If this is enabled, the integration will stop working once it expires.
        ​

    2. Using SQL command: To grant SELECT permissions on the SQL server database, run this command:-
      ​

USE YourDatabase;
EXEC sp_addrolemember 'db_datareader', 'your_user';

  • Test the database user by logging into "SQL Management Studio" to ensure that the user is active.
    ​

  • Login to FleetOps, go to 'Settings' by clicking on the settings icon from the menu.
    ​

  • Click on 'Connectors' to see the list of connections.
    ​

  • Click on the name of the vendor you are connecting to.
    ​

  • Proceed to fill out the panel by adding the database connection details including the user credentials.
    ​

  • Click on 'Save & Check Connection'.
    ​

  • Once we have successfully connected, we will begin syncing the data from your database.
    ​

Note: If required you can schedule a call with our engineering team to guide you through the install process by emailing [email protected]. If possible, we recommend that the IR is downloaded and the database user is created before the call.
​


​


​


​


​


​


​

Did this answer your question?