Step 1. Delete your current payment method


  • Go to the settings at the bottom of the navigation panel

  • Select billing

  • Click on the 'X' icon beside your credit card.



  • Confirm by clicking on ‘Delete Card’



Step 2: Add a new payment method

  • Go to ‘Add Payment’

  • Select ACH as your new payment method



Step 3. Log in to your online bank account using the Plaid secure payment gateway

  • After selecting ACH as your payment method, click continue on the screen that takes you to the payment gateway

  • Note that your bank details are never shared with or made accessible to FleetOps

Plaid payment gateway screen


  • Once you’ve selected your bank, you will be redirected to your normal online bank log in process. Depending on where you bank, this step might require an additional authorization, such as text message with a code.

accessing your bank through Plaid Payment gateway


Step 4: Select sub account

  • If your bank provides a sub account option you can select it here.

selecting your sub account for payment

If you require any further assistance, please contact us through the messenger in the bottom left  corner of the page.