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Add users or user groups to fm AX

How to add a user or user group as an App Viewer, App Admin, or Frontline Viewer on FM AX.

Only System Administrator or App Admins can add other users to an App. A user must be invited to the system to appear in the list for App addition.
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  • Go to the App Settings.
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  • Select Manage Users.
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The App Settings . Select Manage Users


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  • You will see a number of tabs for the types of users you can add. There may be additional tabs if you have more Frontline Views designed for the App.
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Add an App Viewer

  • Select App Viewers

  • Select Add Users/Groups to the right of the screen
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App Viewers Select Add Users/Groups to the right of the screen


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  • This will open a popup where you can select individual users OR share with a whole user group.
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  • When you're finished, click Update.
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  • The user(s) will immediately see the App appear in their top menu.

This will open a popup where you can select individual users OR share with a whole user group. When you're


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Add an App Admin

  • Select the tab for App Admins.
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  • Select Add Users on the right of the screen. You cannot add a whole group of users as App administrators.
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  • This will open a popup where you can select the individual users.
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  • When you're finished, click Update.
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  • The user(s) will immediately see the App appear in their top menu.
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Add a Frontline Viewer

  • You may have a number of Frontline Views available to share e.g. Fleet Manager, Driver Manager, Dispatcher etc. Choose the one you wish to share, in this example we will add a Fleet Manager.
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  • Click Add Fleet Manager on the right of the screen.
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  • This will open a popup where you need to confirm two pieces of information.
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    • User: find the system user from the dropdown. Contact your System Administrator if you cannot find a user.
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    • Fleet Manager: find the Fleet Manager code which represents this user. If you cannot see the right code, please contact FleetOps Support.
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You may have a number of Frontline Views available to share e.g. Fleet Manager, Driver Manager, Dispatcher


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  • When you're finished, click Add User.
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  • The user will immediately see the View appear in their top menu.
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